THE FRENZY ENTERTAINMENT LTD
PRIVACY POLICY
The privacy of our customers is extremely important to us and therefore we encourage all of our customers to read this policy carefully as it contains important information.
Who we are
THE FRENZY ENTERTAINMENT LTD collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General data Protection Regulation that applies across the European Union (including the United Kingdom) and we are responsible as a controller of that personal information.
The personal information we collect and use
a. Personal information your provide to us
We collect the following information that you provide to us:
· Name
· Date of Birth
· Contact Number
· E-mail address
· Address (for unique circumstances)
Some examples of when we collect this information:
· When making a purchase
· Registering for our newsletter.
b. Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has agreed to act on their behalf and has given consent to provide the information above (see point a.).
c. Monitoring and recording communications
We may monitor communications such as emails and phone calls for the following reason:
· Quality assurance
· Sales
· Proof of conversation
d. Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
How we use your personal information
We collect information about our customers for the following purposes:
· To identify the customer
· To manage/process their order
· Send news, promotion and events.
Who your information maybe shared with
We may share your information with:
· Law enforcement agencies in connection with any unlawful activities.
· Ticket outlets where we will out source ticket sales
We will not share your information with any other 3rd parties.
Marketing
We may occasionally send you information about future event, promotion and/or competitions. Such information could be sent to you by e-mail or text message. If you do not wish to be contacted, you can opt out by e-mail and we will remove you from the mailing list.
Required personal information
THE FRENZY ENTERTAINMANT LTD requires information stated below. This is to confirm the legal age limit in the UK to purchase and consume alcohol.
· Name
· Date of birth
Change to the privacy policy
This policy was published on 24th May 2021 and was last edited on 24th May 2021.
This policy may change from time to time. If you have opted to receive email communication, we will update you with the updated policy or visit this page. Please look out for this as there maybe changes you are unsure about and wish to discuss.
Contacting us
If you have any questions about this policy or the information we hold about you, please contact us using the e-mail below: